Frequently Asked Questions

Account Maintenance

How do I change or update any of my account information (e.g. contact information, home address, etc.)?
Where can I find my Account Code?
How often do I need to update my account information?
I updated my account information with BPI. Will my account information with BPI Securities be automatically updated as well?
What do I do if I forgot my BPI Trade username or password?
How do I change my password?
I am getting a notification that my account is temporarily suspended. What is the cause of this?
How do we request for account reactivation?

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For inquiries, send us a message at bpitrade@bpi.com.ph or call our hotline at 8580 4000

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Why BPI Trade

About BPI Trade

BPI Trade

BPI Trade is the online trading platform of BPI Securities Corporation (BPI Sec).
BPI Sec is a trading participant of the Philippine Stock Exchange, Inc. (PSE), a member of the Securities Clearing Corporation of the Philippines (SCCP) and Securities Investors Protection Fund (SIPF), and regulated by the Securities and Exchange Commission (SEC) and the Capital Markets Integrity Corporation (CMIC).
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