How do I change my password?

New BPI Trade Online Platform

  1. Login to your New BPI Trade account.
  2. On the main dashboard, click on My Account then click Change Password.
  3. Input your existing password then click Submit.
  4. Enter the OTP sent to your registered mobile number and nominate a new password.

IMPORTANT NOTE: Passwords must follow the following requirements:

  • Must have at least 8 characters
  • Must contain a combination of any 3 of the following: uppercase characters, lowercase characters, numbers, or special characters
  • Special characters ! @ # $ % ^ & * ( )

New BPI Trade Mobile App

  1. Login to your BPI Trade account through the BPI Trade mobile app
  2. Tap on the 3 horizontal lines on the upper left side of your app. Select Settings.
  3. Under the Account section, select Change Password.

IMPORTANT NOTE: Passwords must follow the following requirements:

  • Must have at least 8 characters
  • Must contain a combination of any 3 of the following: uppercase characters, lowercase characters, numbers, or special characters
  • Special characters ! @ # $ % ^ & * ( )

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