New BPI Trade

If you forgot your password for the New BPI Trade, you can request for a password reset through the following:

1. Go to New BPI Trade (the online trading platform or the new mobile app).
2. Click on the “Forgot Password” button.
3. Supply the required information then click Submit.
4. Enter the OTP sent to your registered mobile number and nominate a new password.
5. You may now log in using your new password.

If you forgot your username, you can contact us through any of the following channels:

Email:	bpitrade@bpi.com.ph
Telephone:	(02) 8580-4000; select option 1 for resetting of user ID / password requests Operating hours are from 8:30 AM to 5:30 PM daily (except weekends and holidays)

other related FAQs

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