The following are the possible reasons for suspension of your account:

1. Past Due Transactions. This happens when, on settlement date (T+2), BPI Securities is unable to settle your transactions or unable to credit your selling proceeds due to the following:
   • Insufficient Funds – BPI Trade Settlement Account (SETA) balance is not enough to cover the transaction.
   • SETA is Dormant – No cash movement for 24 months or more.
   • SETA is Closed – No cash movement for 36 months or more and with zero balance.

BPI Trade notifies clients one (1) trading day after settlement date (T+3) via email if a transaction is not settled and provides the schedule of temporary suspension of account so clients may have enough time to settle their transactions.

To ensure uninterrupted service, please ensure that your BPI Trade SETA meets the ADB of Php 500.00 and allot an amount for your Philippine Depository & Trust Corporation (PDTC) monthly service fee.

2. Outdated Account Information. Account information has not been updated for two (2) years. BPI Securities sends a reminder to all clients to update their account information. Failure to submit the requirements within the given period may result to a temporary suspension of access to BPI Trade.

other related faqs

---