How do I change or update any of my account information (e.g. contact information, home address, etc.)?

You may do this by getting in touch with us through any of the following channels:

Email:bpitrade@bpi.com.ph
Telephone:(02) 8580-4000; select option 4 for administrative requests Operating hours are from 8:30 AM to 5:30 PM daily (except weekends and holidays)

Updating of marital status and name will require the submission of necessary forms like a copy of a marriage certificate.

IMPORTANT NOTE: Please be advised that submitted application for a BPI Trade account does not update your records with BPI. If you wish to update your information with BPI, please visit your branch of account.

Do note that updating your records in BPI Securities is applicable to all your existing accounts with us, unless specific instructions are to be provided.

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