How can I ensure that no one has access to my account?
Access to your account is controlled by your personal username and password combination. While we do take appropriate measures to protect the integrity of the system, you will play an important role by maintaining the confidentiality of your username and password.
Please note that the system imposes password expiration after 180 days where you will be notified and encouraged to nominate a new password as an added security measure. While you are given an option to retain your existing password, we highly encourage you to change your password regularly to ensure the security of your BPI Trade account, personal information, and transactions.
IMPORTANT: For security purposes, DO NOT give out your Password to anyone, not even to the employees or agents of BPI Trade. In addition, we would discourage using BPI Trade through PCs that are installed in public places, such as in Internet cafes. Please be aware of phishing emails designed to trick individuals into revealing personal and financial information, with the objective of accessing your accounts without your authorization BPI will never ask its clients to log in to their online accounts through embedded links nor secure personal and financial information via unsolicited emails and third party websites.